FAQ
Orders are processed within 24 hours of a business day.This product will ship via ground ship ONLY due to FAA Regulations and can take 2-7 business days to fulfill delivery.
Yes. You can absolutely place your order over the phone. Simply give us a call at 1-888-457-4710. We will be more than happy to further assist you.
We currently accept Visa and MasterCard as payement.
Puretane-USA is committed to protecting the privacy and security of your personal information obtained. Our policies and practices have been designed to comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and corresponding provincial privacy acts.
Returns are handled on a case by case basis. Please call us at 1-888-457-4710 if you have inquiries relating to this.
We are open Monday through Friday, from 10am to 6pm (EST)
Shipping isn't currently available for Alaska and Hawaii
Send us an email